You should read through the manual and the readme file on the CD before contacting Activision Value Customer Support. Additionally, if you have internet access, check out our Top Solutions and/or search our troubleshooting database at:

Please ensure that your computer system meets the minimum system requirements that are listed on the bottom of the box. Our Customer Support representatives will not be able to help customers whose computers do not meet the requirements. So that we can better help you, please have the following information ready:

• Complete product title (include version number)
• Exact error message reported (if any) and a brief description of the problem
• Your computer's processor type and speed (e.g. Pentium 200 MHz)
• Amount of RAM
• Make and model of your video and sound card (e.g. Diamond Viper V770, Creative Sound Blaster Live Platinum)
• Make and model of your CD-ROM or DVD-ROM drive (e.g. Samsung SC-140)
• Operating System

Our support section of the web has the most up-to-date information available including patches that can be downloaded free-of-charge. We update the support pages daily so please check here first for solutions. By selecting the game you are inquiring about you can view the Top Solutions for the game to date. If you don't find your question/solution there try using the Search.

The best way for you to help us aid you is through the use of the E-mail Support Request Form. Simply click on the E-mail link from our Support section of our website. You can also E-mail us directly at the above E-mail address. Please ensure that you include all of the bulleted information asked above for the computer you are running the program from when e-mailing to the above address. A response may take anywhere from 24-72 hours depending on the volume of messages we receive and the nature of your problem. During the first few weeks of a game release and during holiday seasons the response time may take a little longer.

You can call Activision Value's technical support at the above number. Their staff is available on Mondays from 1 p.m. to 4 p.m. and Tuesday through Thursday from 10 a.m. until 4 p.m. Central Standard Time, except holidays. When calling please make sure you are in front of your computer with the power on and have all the necessary information as listed above at hand. Please do not send any game returns directly to Activision Value. It is our policy that game returns must be dealt with by the retailer or online site where you purchased the product.